Thank you for choosing Lily Boutique LLC! We are committed to providing you with high-quality products and a pleasant shopping experience. If you are not satisfied with your purchase, please refer to the refund policy below:
Refund Request ● You have 30 days from the date you received the product to request a refund. ● Refund requests should be sent to our customer service team via email at felicialumen@lilyboutiquestore.com.
Refund Conditions ● The product must be unused, unwashed, and with original tags and packaging. ● In order to process a refund request, you will need to provide proof of purchase, such as an order confirmation email or receipt.
Refund Processing ● Once the returned product is received and confirmed to be eligible for a refund, we will process the refund within 5-7 business days. ● Refunds will be refunded to the original payment method and it may take some time to appear in your account.
Shipping Costs ● Refunds do not include original shipping costs unless the product is defective or sent in error.
Exchange Policy ● If you need an exchange, please return the item in accordance with the refund policy and specify the item you need to exchange when applying.
Customer Service If you have any questions or need further assistance, please feel free to contact our customer service team. We will be happy to help you! Email: felicialumen@lilyboutiquestore.com Phone: +1 7023893385
