PROCESSING TIME All orders will be processed within 2-3 business days after payment is confirmed. Processing time may be delayed due to peak seasons.
SHIPPING MODES We offer a variety of shipping methods, including standard and expedited options. You can choose which one to choose during checkout.
SHIPPING COSTS Shipping costs are calculated based on the weight of your order and the destination. The final shipping cost will be displayed during checkout.
SHIPPING TIME Shipping time depends on the shipping method and destination selected, usually 3-7 business days. International orders may take longer.
ORDER TRACKING Once your order is shipped, tracking information will be sent via email so you can track the status of your package at any time.
UNDELIVERED ORDERS If your order is not delivered within the expected time, please contact customer service. We will assist you in resolving the issue.
ADDRESS CHANGE Please ensure that you provide an accurate shipping address when placing your order. Address change requests must be submitted before your order is processed.
QUESTIONS AND RETURNS If you receive damaged or incorrect merchandise, please contact customer service within 7 days for a return or exchange.
